--Are the product photos real?
Yes.All the photos displayed are 100% real.And photos are all taken by ourself.But maybe there are some color shading because of the monitors.
--When will you ship my order?
Place an order, please timely payment, the faster we can faster delivery of payment. Generally most of our products are in stock ,your order will be shipped out within 1-2 working days after your payment is verifled by Dhgate, But in case of any hot products are temporarily out of stock, we'll contact you asap to ask to ask an extension or change other items or any of your suggestion.
--I want to buy many products, wholesale and how much is the price?
We have a factory if you want to buy a large quantity, please contact our service members, we will give you the best price.
--Is there any Tracking Number for my item?
Yes,we ship every order with their Tracking Number, and you can view the shipment status on the correspongding website.
--How about the quality of the items?
We will check the goods carefully before shipping.and we try our best our best to make sure the items are goods. though it's possible with small threads.dust or odd sizes.we do affordable kids wear but not luxury. please think twice before you order.
--How about Refund/Replacement?
(1)If there is any problems,please contact us in 3 days after order received.if the goods in your possession over 4 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. (We will check the goods carefully before shipping,but possible with small threads or dust)
(2)All returned items MUST BE put in the original packagin and a true tracking NO. is required,Please specific reaseon for the return,and your DHgate ID.
(3)We will refund you FULL WINNING BID AMOUNT. uponreceipt of the item in its original condition and packaging with all components and accessories included.OR,you may choose to have a replacement.
(4) return shipping shouid be paid by the buyer.
1.We Will Ship out your order via China Post Air Mail For Free Shipping.
2.We supply WORLDWIDE SHIPPING. (Except some countries and APO/FPO
3. Orders processed timely after the payment verification.
4. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.
Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days (China post air mail :60days),
please contact us. We will track the shipment and get back to you as soon as possible.
7. Delivery Time:
--.Please note that:Free shipping by China Post Air Mail usually takes 11-30 days.And it takes even longer example 50-60 days,
Please be patient if you don't get the goods quickly after delivery.
Or you can choose EMS.DHL.UPS or other express services.
but please contact us to add extra shipping cost for quick delivery .
1. Customer is always NO.1, So we will supply the best service to you, Your Happy Shopping experience in our store is our goal.
2. If the product you receive is not as described or low quality. Please Contact us Frist We promises that you can
return it before order completion (when you click "Confirm Order Received'; or exceed confirmation timeframe)
and You will receive a full refund. Or you can choose to keep the product and agree the refund amount directly with us.
PS: The buyer should return the products in original conditions to us and bear the ship cost of the part to be replaced.
Before returning the items, pls confirm the return address and the logistics method with us.After you give the items to the logistic company,
pls send us the tracking number.as soon as we receive the items, we will repair or exchange them ASPP.
3. If you do not receive your purchase within 65 days,
you can ask us for a full refund before order completion (when you click'Confirm
Order Received'or exceed confirmation timeframe).
--We depend on your satisfaction to success .Therefore,you feedback is definitely important to us.
-If you are Happy with your purchase,Please leave us positive feedback,and our automated feedback system will immediately leave you positive feedback as well
-Our top priority is achieving fast and cear communication with our customers ,Please contact us prior to leave negative feedback if you are unsatisfied with your
purchase in any way
Welcome to contact us by Email or Trademanager if there is any question or requiremnets.
All messages or email will be replied within 24 hours on working daysif you dont get our reply pls kindly check
your mail box maybe it is in your junk box, or pls resned us again.